Computer Support Services and Technical Support

Online computer support services are gaining in popularity because of their being cost effective as well as the ease that comes along. Technicians ensure offering customers the best support services. There are many other advantages to avail such a kind of support services.

Online computer support resources offer a safe and communicative service, targeted and designed for all kind of customers holding different interests. Talking about computer repair services, they are leading when it comes to quality. Here, customers avail the support in the most user friendly and interactive manner and don't need to get confused with the complex computer jargon. Furthermore, these services suit to everyone's budget and needs.

Computer support specialists keep interacting with customers and as they reply to technical queries and offer advice. As the horizon of computer network is expanding, there is an increase in number of computer support specialists and technical support technicians who are able to provide Microsoft tech support from remote locations.

Emergence of online computer support resources have eliminated a need for technicians to travel to the customer's workplace. Indeed, customers also don't need to haul their PCs to outside repair shop. Technicians also can administer and configure networks and servers remotely. The practice has become common as it is among computer support specialists.

Computer technical support technicians can help with a range of computer problems; from simple start-up errors & device conflicts to blue screen errors & system freezing. Whatever your computer problems, avoid the headache and hassle of a faulty PC with online computer repair service.

The array of computer support services may start from simple services like computer set up & installation, computer optimization, troubleshooting computer problems, computer security, and online data back-up Support.

The best part about online computer support is its 24x7 availability which actually attracts tech savvy consumers. Always be meticulous about your choice of computer support partner. It should be based on the experience, market reputation, and service price.

Source:http://ezinearticles.com/?Computer-Support-Services-and-Technical-Support&id=1552293

Tips to Logging on with the Caps Lock Key

Don't worry about having the Caps Lock key down when logging into your Windows XP account. This post provide technical support tips to login with CPS lock key.

This isn't necessarily a tip but an interesting piece of information.

With earlier versions of Windows, have you ever had trouble entering your login password because your CAPS LOCK key was down and you didn't know it? You know the frustration that occurs when you type your password several times in a row, get locked out of the machine for a while, and mutter to yourself unmentionables until you finally notice the green or red CAPS LOCK LCD is lit?

Well, with Windows XP, that shouldn't happen again. Next time you logon your machine (if it is password protected, of course), intentionally press the CAPS LOCK key. You'll see a popup balloon onscreen telling you the CAPS LOCK key is on and you should turn the key off because it might hamper entering your password.

Thanks, Microsoft. Granted, this problem has been going on for years with just about all Windows versions, but you got it right this time.

How to Optimize For Slow Connections

This post provide technical support tips to Use the tools built-in with the Windows XP Remote Desktop Connection tool to optimize for dial-up connections.

Windows XP's Remote Desktop Connection works great if you are connecting to a remote computer via a cable modem or DSL, but you can still optimize the experience to work acceptably well for modem connections.

Access the Windows XP Remote Desktop Connection tool. Click the "Options" button to access advanced options. Click "Open" if you wish to modify an existing session name.

Click the "Experience" tab. Now, underneath "Choose your connection speed to optimize computer performance", click the pull-down to choose the speed with which you are able to connect to the Internet. Here's a tip: If you don't mind colors that are a little off or don't care to see the remote desktop's backdrop, choose a connection speed that is slower than your actual connection.

Optionally, you can uncheck the boxes to disable the following: the remote desktop background, window contents while dragging, menu and window animation, themes, and the desktop background. Personally, I would turn all of these options off unless I had a really fast and stable network connection.

When you are done with your settings, click the "General" tab. Click "Save As" to re-save your session with the new settings, or just go ahead and access a computer remotely by clicking the "Options" menu to hide the advanced settings, then enter the computer name and click "Connect".

Create a Toolbar to Access Drives and CDs

This post provides technical support to Add a tool bar on the desktop of your Windows XP machine to gain quick access to CDs and removable drives.

If you want to quick access to your hard drives, CDs, "My Documents" folder, and other removable media such as USB flash drives? Just click and hold on the "My Computer" icon and drag it to the side of your screen. Voila! A new toolbar is created. Here are some more tips:

1. Get rid of the text "My Computer" by right-clicking on the toolbar and unchecking "View Title".

2. Make the toolbar always appear on top of other windows by right-clicking the toolbar and checking "Always on top".

3. Or, make the toolbar only visible whenever you move your mouse to the toolbar's edge of the screen. Right-click the toolbar and check "Auto-Hide".

4. To remove the toolbar, right-click it and choose "Toolbars", then uncheck "My Computer".

IYogi Press Release: iYogi Acquires Clean Machine Inc.

New York, NY, May 11th, 2009 : iYogi, a global direct to consumer and small business remote technical support provider, today announced it’s acquisition of Clean Machine Inc, a provider of remotely administered PC security and performance management services. Clean Machine will operate as a separate brand under the iYogi services umbrella along with the recently lunched Support Dock (www.supportdock.com) and its comprehensive range of 24/7 technical support services for computers, printers, MP3 players, digital camera, routers, servers and more than 100 software applications. Larry Gordon, Founder of Clean Machine is appointed as the President of Global Channel Sales for iYogi.

iYogi will integrate technology and innovation that Clean Machine Inc. has developed for delivering an enhanced service experience by proactively managing the health and security for PC's and Apple Computers. This acquisition also broadens iYogi's access to key markets through Clean Machine's existing partnerships. Larry Gordon's past experience and successful track record will accelerate iYogi's expansion through his focus on global alliances.

Commenting on the acquisition of Clean Machine Inc., Uday Challu, CEO & Co-founder of iYogi, said,

"This acquisition will help iYogi to enhance our customer experience and extend our market reach to the millions of consumers that are challenged by the increasingly complex technology environment. Clean Machine's proactive maintenance and management of PCs in home and small business environment will be our launch platform for building the next generation of managed services for consumers."

"We are delighted to have Larry spearheading partnerships and global alliances for iYogi. His incredible experience in marketing, sales and building global alliances will help forge partnerships with retailers, multiple service operators, software publishers, original equipment manufacturers (OEM) and other such companies that are at the frontlines for managing tech support issues for consumers and small businesses",

added Challu.

With more than 20 years of experience, Larry Gordon has played a variety of strategic roles in marketing, sales and building alliances. Larry was the Executive Vice President at Capgemini and Kanbay. He was also VP of Global Marketing for Cognizant (Nasdaq: CTSH), a leader in global IT services and Director of Marketing for New York based Information Builders.

"I am excited to join a company that shares a common mission to Clean Machine in creating a global brand for delivering the best technical support to consumers and small businesses. We also share a common approach of utilizing highly skilled talent with leading edge tools, thereby delivering services at incredible price-points, with high margins for our partners",

said Larry Gordon, the newly appointed President of Global Channel Sales at iYogi.

ABOUT IYOGI

Headquartered in Gurgaon, India with offices in New York, USA, iYogi provides personalized computer support for consumers and small businesses in United States, United Kingdom, Canada and Australia. IYogi's 24/7 phone and remote technical assistance, spans across a comprehensive range of technologies we use every day from a wide range of vendors. Utilizing its proprietary technology iMantra , and highly qualified technicians, iYogi delivers amongst the highest benchmarks for resolution and customer satisfaction. iYogi is privately held and funded by SAP Ventures, Canaan Partners, and SVB India Capital Partners. iYogi was recently awarded the Red Herring Global 100 Award, recognizing it as one of the 100 most innovative private companies driving the future of technology. For more information on iYogi and a detailed list of technologies supported, visit: www.iyogi.ca.

ABOUT CLEAN MACHINE

Clean Machine Inc. is a NJ-based and incorporated company that helps consumers and small business owners easily manage and protect their computing environments safely and cost effectively. The company is has a unique, powerful and inexpensive PC concierge service. Specifically, each customer is assigned a highly-trained tech concierge who remotely examines their computer system on a scheduled and very secure basis. The PC concierge will immediately fix software-based problems and prevent new threats to the customer's computing environment including offensive pop-ups, browser redirects and slow performance, and then provides a detailed report. Clean Machine's proprietary Radar(TM) technology (Remote Access Detection Audit and Repair) allows its expert technicians to remotely resolve any problems, eliminating the need for customers to go through the frustrating process of speaking with a tech support expert, and still having to do the work themselves. In other words, the Clean Machine PC concierges do it all. For more information on Clean Machine please visit www.pccleanmachine.com.

CONTACT:

iYogi Contact
Vishal Dhar
President Marketing
iYogi Inc.
Phone: 212 229 0901
Email: vishal@iyogi.net

The Press Release is available at its source: iYogi acquires Clean Machine Inc.