Windows 7 and Ubuntu's Karmic Koala

Ubuntu 9.10 which is also widely known as Karmic Koala is taking the battle to Microsoft and its new Windows 7 operating system. The Koala brings faster boot times, a new software installer, better disk encryption, online services, and quite a bit more to the popular Linux desktop. The release candidate was taken for a spin and users are happy to report that while work remains, Ubuntu 9.10 has plenty of improvements and that it's worthy upgrading on your current system. For long-time Ubuntu fans, the most recent noticeable change in Karmic Koala will likely be the new Software Center, the graphical utility for package management which come as a replacement for the traditional GNOME Add/Remove tool.

As it stands with the 9.10 release Software Center actually does not really do anything Add/Remove, but the interface is slightly cleaner and will likely be easier for Linux newbies to navigate. More interesting is where Canonical plans to go with Software Center in later releases. The goal is to eventually replace Synaptic, gdebi, some parts of the Computer Janitor, and also the possibility of the Update Manager as well, with the all-in-one Software Center. Ubuntu also plans to offer commercial software via Software Center, though that won't likely happen until version 3.0 - currently Software Center is a 1.0 release. Software Center is considerably cleaner and more seemingly easier for Linux newbies While Software Center looks awesome as is, and Canonical's plans call for an even brighter future, at this time Software Center is essentially a prettier version of the familiar old Add/Remove. Another bright spot in Karmic Koala is distinctively faster boot times. This is an issue which goes beyond Ubuntu, with Microsoft making much of the improvements in Windows to make its latest operating system - Widows 7 - start faster than Windows Vista.

The founder of Ubuntu, Mark Shuttleworth has been looking forward to a scrap with Windows 7 on netbooks and, earlier this year, his company Canonical declared plans to optimize Ubuntu's boot performance. The goal being to get the system up and running a lot faster. But then unfortunately, one won't get to enjoy the fruits in Karmic Koala, but the end goal is to deliver 10-second startups by the time Ubuntu 10.04 is released in 2010. The boot time tests for the final release of Ubuntu 9.10 reflected our earlier experience with the beta release - the average startup time was 26 seconds, with the Xorg starting around the 15-second mark. It can be a little disappointing at times, given that the eventual goal is ten seconds. But then of course it's worth inquiring how often the average user actually boots up Ubuntu. Given its stability, the bulk of Linux users tend to just leave the system running indefinitely, and making the faster boot time of dubious benefit. It could be that the most common use case for quicker boot times are netbooks, where Solid-State hard drives are becoming very common. Netbooks are an area Microsoft banks Windows 7 will do well, compared to Windows Vista. Given that SSDs boot faster anyway, keeping them with Ubuntu's boot optimizations will likely make for some quicker and faster boot times.

Ways to Boost Your Internet Speed

Browsing the internet is certainly an activity widely enjoyed around the world. Using Internet services have never done better life, whether for communication, education, entertainment or work purposes. Therefore, it would be a pleasant experience if the Internet application process goes smoothly and quickly. However, not many people get to enjoy that privilege. If you're one of those suffering from slow internet speeds, read on to gather suggestions I have been using as to how to make my internet faster.

First, if you're using dial-up line for Internet connection, it is really time to switch to a better connection shortcut. This includes the cable modem, satellite, DSL, etc. I know the pain of waiting for Web sites in full loads when using dial-up, so I include this method as a way to make my internet faster.

In addition, computer users must pay attention to your Internet cache, also known as temporary files. I clear my cache storage timed intervals so that my browser can work well. You also might want to assign the cache size of its storage capacity as well.

Always sweep or scan my computer for suspected malware, viruses and spyware is important as to how to make my internet faster. These malicious elements are harmful, not only our computer systems, but they also prevent the Internet to keep track of the team's task, thus slowing the computer down and result in slower Internet speeds.

However, I have been the acceleration of my internet with these handy tips and suggestions during this time. And as far as I'm concerned, they really do wonders. If the above does not work in making the Internet faster, it is probably time to call your Internet service provider and see if the modem is configured correctly.

Visit us for tips on how increased Internet Speed.

How to Use the Roll Back Driver

Use the device driver rollback feature to reverse the consequences of having installed an invalid, incorrect, or corrupted device driver by restoring the previously installed driver. This post provides Windows XP support to use Roll back Driver


To use the Roll Back Driver, follow these steps:

1. Click Start, and then click Run.
2. Copy and then paste (or type) the following command in the Open box, and then press ENTER:
devmgmt.msc
3. Expand the appropriate hardware category that contains the problematic device. Double-click the device for which you want to restore the driver.
4. Click the Driver tab, and then click Roll Back Driver.
5. Restart your computer.

Microsoft Windows Users and iYogi Predict a Surge in Tech Support for Windows 7 Upgrades

New York, NY (PRWEB) September 16, 2009 -- iYogi, the on-demand tech services company with a unique global delivery model, announced today the results of a consumer poll regarding support concerns and predictions for the upcoming launch of the new Microsoft Windows 7 operating system. Based on responses from more than 1,000 Windows XP and Windows Vista users, 52 percent think that moving to a new operating system and moving their data is a hassle, suggesting some real frustrations on the near horizon. Nearly half (47 percent) think upgrading to Microsoft Windows 7 may require a call to technical support - potentially causing a huge backlog of support needs, as up to 40 million copies of Windows 7 are expected to be sold in 2009, according to IDC.

"We predict that more than 40 percent of XP users will generate support calls and inquiries globally this year and even more in 2010 as mass adoption kicks in and people face the prospect of dealing with an entirely new interface," said Vishal Dhar, President Marketing & Co-founder of iYogi. "We estimate twice as many support calls for current Windows XP users than Windows Vista users, since Microsoft Windows XP users will require a 'clean' install including migrating applications, settings and drivers--a potentially arduous, time-intensive task."

We predict that more than 40 percent of XP users will generate support calls and inquiries globally this year and even more in 2010 as mass adoption kicks in and people face the prospect of dealing with an entirely new interface

Additional survey findings reveal:

* 58 percent of users think they will or may upgrade to Windows 7, an encouraging number considering some of the backlash surrounding Vista

* Only 39 percent of users are aware that Windows 7 is launching soon, suggesting an increased flurry of help questions in the coming months as more people become aware of the upgrade options

iYogi has more has more than 90,000 annual subscribers and provides thousands of single incident sessions every day on a 24/7 basis. Its Global Delivery Platform delivers on the highest customer satisfaction benchmarks in the industry and gets smarter with every customer interaction, building a powerful knowledge base that provides unique customer insights on predictive needs to tech support.

ABOUT IYOGI
iYogi is a global on-demand services company that provides personalized computer support for consumers and small businesses in United States, United Kingdom, Canada and Australia. iYogi's unique model, including proprietary technology iMantra and highly qualified technicians, is designed to eliminate computer-related stress and keep millions of digitally dependent consumers and small businesses always protected and productive. Only iYogi -- with its proven global expertise delivery model, intelligent customer insight systems, easy-to-use self-help tools and automated PC optimization and computer support services - offers users a simple yet comprehensive path to digital serenity. iYogi has perfected the remote technical support model to overcome the current limitations of in-store, on-site, or call center services to become the fastest growing provider of support in the industry. Major resellers and technology companies are increasingly turning to iYogi to improve customer satisfaction, reduce return rates, and deliver a compelling new-value added offering to customers. For more information on iYogi and a detailed list of technologies supported, visit: www.iyogi.net.

Users keep Microsoft Windows XP alive

Last year Microsoft announced that they would be pulling the plug on Windows XP, users frustrated many who were not big fans of the Windows Vista operating system. However, since this story to many people still using Windows XP on PCs and laptops allowing downgrade rights to Windows Vista.

With the release of Windows 7 scheduled Oct. 22, perhaps this is the end for Windows XP, unlike Windows Vista requirements 7 is not particularly good hardware necessary to install and run the operating system as well.

From the July 21 order OEM downgrade rights, it seems that ending the life of Windows XP, the only way you can get a license of XP will be the purchase from a supplier who still has a balance of it, demand XP license retailers will probably have to sell.

Microsoft is said to still offer XP for Netbooks, this is because some Netbooks hardware will not run any more advanced operating systems sufficiently.

Computer Support Services and Technical Support

Online computer support services are gaining in popularity because of their being cost effective as well as the ease that comes along. Technicians ensure offering customers the best support services. There are many other advantages to avail such a kind of support services.

Online computer support resources offer a safe and communicative service, targeted and designed for all kind of customers holding different interests. Talking about computer repair services, they are leading when it comes to quality. Here, customers avail the support in the most user friendly and interactive manner and don't need to get confused with the complex computer jargon. Furthermore, these services suit to everyone's budget and needs.

Computer support specialists keep interacting with customers and as they reply to technical queries and offer advice. As the horizon of computer network is expanding, there is an increase in number of computer support specialists and technical support technicians who are able to provide Microsoft tech support from remote locations.

Emergence of online computer support resources have eliminated a need for technicians to travel to the customer's workplace. Indeed, customers also don't need to haul their PCs to outside repair shop. Technicians also can administer and configure networks and servers remotely. The practice has become common as it is among computer support specialists.

Computer technical support technicians can help with a range of computer problems; from simple start-up errors & device conflicts to blue screen errors & system freezing. Whatever your computer problems, avoid the headache and hassle of a faulty PC with online computer repair service.

The array of computer support services may start from simple services like computer set up & installation, computer optimization, troubleshooting computer problems, computer security, and online data back-up Support.

The best part about online computer support is its 24x7 availability which actually attracts tech savvy consumers. Always be meticulous about your choice of computer support partner. It should be based on the experience, market reputation, and service price.

Source:http://ezinearticles.com/?Computer-Support-Services-and-Technical-Support&id=1552293

Tips to Logging on with the Caps Lock Key

Don't worry about having the Caps Lock key down when logging into your Windows XP account. This post provide technical support tips to login with CPS lock key.

This isn't necessarily a tip but an interesting piece of information.

With earlier versions of Windows, have you ever had trouble entering your login password because your CAPS LOCK key was down and you didn't know it? You know the frustration that occurs when you type your password several times in a row, get locked out of the machine for a while, and mutter to yourself unmentionables until you finally notice the green or red CAPS LOCK LCD is lit?

Well, with Windows XP, that shouldn't happen again. Next time you logon your machine (if it is password protected, of course), intentionally press the CAPS LOCK key. You'll see a popup balloon onscreen telling you the CAPS LOCK key is on and you should turn the key off because it might hamper entering your password.

Thanks, Microsoft. Granted, this problem has been going on for years with just about all Windows versions, but you got it right this time.

How to Use Task Manager to Stop Unresponsive Programs

Keep malfunctioning Windows XP software from fix computer problems to a halt.

If an application hangs in Windows XP, you may be able to stop it manually by opening up Task Manager. Note that you should only do this if you have tried everything else to restart the software in question. Also, closing software using Task Manager may erase all unsaved data in the program in question.

To pull up the Task Manager, try one or more of the following:

1) Right-click on an empty area of the Windows XP toolbar and choose "Task Manager".
2) If that fails to work, press CONTROL-SHIFT-ESC.
3) If that fails to work, try CONTROL-ALT-DEL.

If Task Manager starts, click on the "Applications" tab. Right-click on the program that is not responding and choose "End Task". Follow the instructions if prompted. You may have to force an application to stop two or three times.

Task Manager is a last resort, but if your computer or a software program hangs, it may be the only way to restore access to your machine without a reboot.

How to Optimize For Slow Connections

This post provide technical support tips to Use the tools built-in with the Windows XP Remote Desktop Connection tool to optimize for dial-up connections.

Windows XP's Remote Desktop Connection works great if you are connecting to a remote computer via a cable modem or DSL, but you can still optimize the experience to work acceptably well for modem connections.

Access the Windows XP Remote Desktop Connection tool. Click the "Options" button to access advanced options. Click "Open" if you wish to modify an existing session name.

Click the "Experience" tab. Now, underneath "Choose your connection speed to optimize computer performance", click the pull-down to choose the speed with which you are able to connect to the Internet. Here's a tip: If you don't mind colors that are a little off or don't care to see the remote desktop's backdrop, choose a connection speed that is slower than your actual connection.

Optionally, you can uncheck the boxes to disable the following: the remote desktop background, window contents while dragging, menu and window animation, themes, and the desktop background. Personally, I would turn all of these options off unless I had a really fast and stable network connection.

When you are done with your settings, click the "General" tab. Click "Save As" to re-save your session with the new settings, or just go ahead and access a computer remotely by clicking the "Options" menu to hide the advanced settings, then enter the computer name and click "Connect".

Create a Toolbar to Access Drives and CDs

This post provides technical support to Add a tool bar on the desktop of your Windows XP machine to gain quick access to CDs and removable drives.

If you want to quick access to your hard drives, CDs, "My Documents" folder, and other removable media such as USB flash drives? Just click and hold on the "My Computer" icon and drag it to the side of your screen. Voila! A new toolbar is created. Here are some more tips:

1. Get rid of the text "My Computer" by right-clicking on the toolbar and unchecking "View Title".

2. Make the toolbar always appear on top of other windows by right-clicking the toolbar and checking "Always on top".

3. Or, make the toolbar only visible whenever you move your mouse to the toolbar's edge of the screen. Right-click the toolbar and check "Auto-Hide".

4. To remove the toolbar, right-click it and choose "Toolbars", then uncheck "My Computer".

In News: iYogi Re-Defines Technical Support – BizTech2.com

Remote managed services are gaining a lot of attraction these days. Companies are looking to outsource the maintenance and monitoring of their IT infrastructure to a third party to improve efficiency and save costs. BizTech2.com caught up with Uday Challu, founding partner and CEO, iYogi, to see what the company has to offer in this space.

As far as Enterprise and SME customers are concerned, which verticals are you focusing on?

Our focus will mostly be on small companies with around five to 100 users and also firms that have multiple small branch offices like travel agencies, retail stores etc.

What kind of support services do you provide to your customers? What is the Green PC service?

iYogi provides the next generation of remote computer support services for consumers and businesses. For consumers, our live 24/7 support extends to technologies we use everyday, including hardware, software applications, devices, peripherals and networking equipment. iYogi also offers a full range of business IT solutions including managed monitoring, managed services, set-up and installation services, and incident-based services.

Green PC Service

With the current state of the global climate and increasing dependency on the computer, iYogi helps PC users reduce their carbon footprint and save money at the same time. iYogi’s Green PC service is the first in the independent computer support industry to offer customers a way to save money, conserve energy and protect the environment by optimising their PC’s efficiency. Consumers and businesses can save up to $200 per year, per desktop, in energy costs with iYogi’s Green PC application. This green application makes the computer environmentally friendly by reducing power consumption by almost 50 percent.

Our Green PC dashboard helps customise power settings and calculate power savings in kWh (kilowatt hour). The Green PC dashboard also gives a status on the reduction of CO2 and how responsible usage will benefit the environment by saving trees. A customised service that increases the energy efficiency of computers, undertakes the below-mentioned three primary initiatives:

- Computer assessment, analysing settings and PC energy use
- Customised efficiency planning geared specifically to the individual’s usage patterns
- Implementing setting changes to maximise the computer’s energy use

What are the technologies that allow you to offer 24/7 support and ensure there is no downtime at the client site?

We have invested significantly in developing a comprehensive monitoring and management tools stack. This enables us to manage and monitor all devices in the office network as well as for branch offices and mobile users. Our tools continuously monitor the customer’s network and notify our NOC (Network Operations Centre) in case of problems. Based on the set of events, tickets are automatically generated and escalated to corresponding teams. Over and above our proactive approach, the customer always has an option to call our 24X7 support line for issues that are not identified via the monitoring tools.

Please throw some light on your proprietary iMantra technology.

iMantra is a CRM system, which is tailor-made to suit the emerging business needs at iYogi. It allows for the formation of individualised customer relationships with the aim of providing personalised services to each subscriber. This tool is built on the latest java technology with a layered architecture that makes it scalable and secure. This architecture provides a seamless workflow and independent channels for various business needs: sales, support, quality and customer service. The entire system can be exposed in the form of secure APIs and Web services, which makes it a re-usable entity.

Your business model is similar to BPOs in India providing technical support to offshore customers. What unique values do you bring to this ecosystem that would help a potential client choose you over a competitor?

iYogi’s business model is different from traditional BPOs. Some key factors that differentiate iYogi include:

- Direct-to-consumer and -small business: iYogi delivers technical support services directly to consumers and small businesses and is a global technical support brand based out of India. Unlike traditional BPOs in India, iYogi does not provide any private label support and/ or work on behalf of large OEMs or software publishers.

- Optimised Processes: iYogi has developed proprietary processes for consistently delivering on a resolution rate of 87 percent, which is among the highest published benchmarks in the support industry, where averages hover in the range of 50 percent.

- Comprehensive technology platform: iYogi’s global delivery platform, iMantra, gets smarter with every customer interaction. It documents every problem, the solution and relevant hardware and software aspects, while capturing each customer’s demographic information and creating a behavioural profile. All of this information is at the fingertips of iYogi’s Global Tech Experts. This set-up combines a knowledge base with a comprehensive set of tools and technology expertise. iYogi offers a range of tools that complement its remote support services for helping customers maintain technology at peak performance levels. iYogi’s products include iYogi Smart PC Scan, iYogi Support Dock, iYogi Green PC and iYogi PC Optimisation.

How do you plan to move up the value chain in the times to come?

The growing use and penetration of the Internet and new Web-based applications has consequently opened the door to threats and vulnerabilities, which affect the system performance and ultimately lead to degrading performance. If the threats are diagnosed early on, the impact on efficiency can be minimised considerably. Currently, a user only realizes that he needs technical support once the damage has occurred and reactive methods of support are used to recover from the loss.

At iYogi, we are developing our capabilities to not only provide support when demanded, but to also monitor, pre-empt and fix threats before they can cause any damage to the computer. This will be possible only by combining technology with processes that are capable of re-defining the way technical support is delivered today.

What is your India strategy?

Technically, we are capable of servicing any geography including India. At this stage, we are looking for the right kind of partners to find access to potential customers and provide them a consolidated, 360-degree solution and services for issues relating to hardware, software, network etc. We aim to launch our India services in the coming six to eight months. Our services will offer clients a one-stop solution for all their business needs.

Source : BizTech2.com

How to manually configure Windows XP in Clean Boot State

Manually starting XP with a clean boot (advanced user only) This section is intended for advanced computer users. If you are not comfortable with advanced troubleshooting, you might want to ask someone for windows help or contact Support

Step 1: Start the System Configuration Utility

1. Click Start, click Run, type msconfig, and then click OK.
2. The System Configuration Utility dialog box is displayed.

Step 2: Configure selective startup options

1. In the System Configuration Utility dialog box, click the General tab, and then click Selective Startup.
2. Click to clear the Process SYSTEM.INI File check box.
3. Click to clear the Process WIN.INI File check box.
4. Click to clear the Load Startup Items check box. Verify that Load System Services and Use Original BOOT.INI are checked.
5. Click the Services tab.
6. Click to select the Hide All Microsoft Services check box.
7. Click Disable All, and then click OK.
8. When you are prompted, click Restart to restart the computer.

Step 3: Log on to Windows

1. If you are prompted, log on to Windows.
2. When you receive the following message, click to select the Don't show this message or launch the System Configuration Utility when Windows start check box, and then click OK.

Notes

• You have used the System Configuration Utility to make changes to the way Windows starts.
• The System Configuration Utility is currently in Diagnostic or Selective Startup mode, causing this message to be displayed and the utility to run every time Windows starts.
• Choose the Normal Startup mode on the General tab to start Windows normally and undo the changes you made using the System Configuration Utility.

Step 4: Optional step to disable features
If the clean boot fixed the error, you do not have to perform this step.

Important If your problem is not fixed and you do have to follow this step, it permanently removes all restore points from your computer. The System Restore feature uses restore points to restore your computer to an earlier state. If you remove the restore points, you can no longer restore Windows to an earlier state.

This step temporarily disables Microsoft features such as Plug and Play, networking, event logging, and error reporting.

1. Click Start, click Run, type msconfig, and then click OK.
The System Configuration Utility dialog box is displayed.
2. Click the General tab, click to clear the Load System Services check box, and then click OK.
3. When you are prompted, click Restart to restart the computer.

If these steps helped you start your computer in a clean-boot state, you are finished. If these steps did not help, go to the “Next Steps” section. If you have to return your computer to a normal startup state, go to “Steps to configure Windows to use a Normal startup state”.

Resolve Your Computer Problems With Online Technical Support

With the availability of thousands of online computer support services, you can easily improve the performance of your slow moving computer and bring it back to life in the convenience of your home. Wondering how?

Simple with the help of online computer support technicians who have the ability to resolve most technical problems related to computer and other technical products. As a customer, you are only needed to pay for the service you want. Online computer repair is increasingly coming up as a preferred choice of customers searching for efficient resources to get their computers fixed. Professionals can take up most of your technical problems through remote control via the Internet, as long as you have a high-speed Internet connection.

You can find online computer help specialists by carrying out a simple search on the Internet. Online resources give you a good idea about the computer support services available. An online computer repair technician can watch everything going on your system along with working on your issues.

With advancements in technology, you can even control the actions taken on your system at any point of time while your support session, just in case you think that there is any security violation. In some cases, instructions are directly given to customers over the phone, and the user has to simply follow these guidelines to fix his/her computer.

Most online computer troubleshooters disconnect the program until and unless you want the program for future use. The entire process of online computer repair is coming into limelight but it is always suggested that you get good references of remote repair company. This will help you to verify company's credentials and ensure security of your valuable data.

Online computer support proves to be of great help to troubleshoot computer issues like nasty computer problems and can help you with other annoying things such as virus removal, software installation, upgrading, disk cleaning, and PC optimization. The success rate is also pretty high when it comes fixing computer through online computer support.

Another advantage of online computer repair is that it allows you to save on money as well as your efforts in long run as you don't require you to haul your system to any local computer repair showroom and the technicians are working from their own location. In fact, they handle everything from a centralized console. So neither they nor you need to go anywhere to search for solutions of your computer errors.

Source:http://ezinearticles.com/?Resolve-Your-Computer-Problems-With-Online-Technical-Support&id=2150626

How to copy music to and from an audio CD in Windows XP

This post describes how to copy music from an audio CD to the computer's local hard disk by using Windows Media Player (WMP). You can then copy the data back to an audio CD if you want to. This post provide windows media player support to copy data from CD to Hard Drive.

Copy music files from an audio CD

1. Insert the Audio CD and start Windows Media Player.
2. If WMP is in Skin mode, press CTRL+1 to view WMP in Full mode.
3. Click Copy from CD. Or, on the File menu, you can click Copy, click Copy from Audio CD, and then choose the drive from which you want to copy.
4. Click to select each audio file that you want to copy. By default, all files that you have not already copied are selected.
5. Click Copy Music. This copies the file into the My Documents\My Music folder by default.


Copy audio files from the hard disk to an audio CD

1. In Windows Explorer, choose the files that you want to copy to the audio CD, and then click the Copy to Audio CD Web View task.
2. In WMP, verify that the files that you wish to copy are in the playlist and that they are selected.
3. Click Copy Music.

Note: You can copy .wma, .mp3, and .wav file types to an audio CD.

Online computer support

Online computer support’ is  defined as a kind of services that is provided by the companies in order to help the customer over different computer issues. This computer can  be provided either to the various companies or simple home users. Now a days  every company  has a large number of computer , it doen't matter whether it is working in technical fields or non-technical because it is a demand of the 21 century  where every one  wants everything fast. Every person has different motive of using the computer , a  student always looks to computer for the entertainment, study and etc. a professional always use it perfessional reasons  So, it is very important to provide the efficient computer support over the different computer issues.

All the major companies have own team of technicians for computer technical support or outsource the computer support to the other companies. Computer technical support can be divided into following different categories:

Online Computer Support: — This category provides the computer support over the Internet. 

Remote Computer Support: – This category provides the computer support over the remote session. Many organizations are providing the remote support that is done by software which helps in taking the remote control of the user computer.

Telephonic Computer Support: – This category provides the computer support over the telephone. Any customer can call the computer support center. Many companies are providing the toll-free numbers for their customers .

Door to door Computer Support: –In this category, a technician provides the computer support at the user home. A user can call for this service at specific time duration.

Online technical support and Online computer support services are mainly responsible for the computer optimization and repair but all list are the following:–

1.Computer Installation

2. Computer Optimization

3. Computer Repair

4.Computer Support

5.Computer Setup

6.Computer Support Services

7.Computer Setup and Install

8.Computer Troubleshoot

 Generally this support is restricted to one product or brand , these companies provide support for different brands for example Dell , microsoft , Hp and many others .

 

IYogi Press Release: iYogi Acquires Clean Machine Inc.

New York, NY, May 11th, 2009 : iYogi, a global direct to consumer and small business remote technical support provider, today announced it’s acquisition of Clean Machine Inc, a provider of remotely administered PC security and performance management services. Clean Machine will operate as a separate brand under the iYogi services umbrella along with the recently lunched Support Dock (www.supportdock.com) and its comprehensive range of 24/7 technical support services for computers, printers, MP3 players, digital camera, routers, servers and more than 100 software applications. Larry Gordon, Founder of Clean Machine is appointed as the President of Global Channel Sales for iYogi.

iYogi will integrate technology and innovation that Clean Machine Inc. has developed for delivering an enhanced service experience by proactively managing the health and security for PC's and Apple Computers. This acquisition also broadens iYogi's access to key markets through Clean Machine's existing partnerships. Larry Gordon's past experience and successful track record will accelerate iYogi's expansion through his focus on global alliances.

Commenting on the acquisition of Clean Machine Inc., Uday Challu, CEO & Co-founder of iYogi, said,

"This acquisition will help iYogi to enhance our customer experience and extend our market reach to the millions of consumers that are challenged by the increasingly complex technology environment. Clean Machine's proactive maintenance and management of PCs in home and small business environment will be our launch platform for building the next generation of managed services for consumers."

"We are delighted to have Larry spearheading partnerships and global alliances for iYogi. His incredible experience in marketing, sales and building global alliances will help forge partnerships with retailers, multiple service operators, software publishers, original equipment manufacturers (OEM) and other such companies that are at the frontlines for managing tech support issues for consumers and small businesses",

added Challu.

With more than 20 years of experience, Larry Gordon has played a variety of strategic roles in marketing, sales and building alliances. Larry was the Executive Vice President at Capgemini and Kanbay. He was also VP of Global Marketing for Cognizant (Nasdaq: CTSH), a leader in global IT services and Director of Marketing for New York based Information Builders.

"I am excited to join a company that shares a common mission to Clean Machine in creating a global brand for delivering the best technical support to consumers and small businesses. We also share a common approach of utilizing highly skilled talent with leading edge tools, thereby delivering services at incredible price-points, with high margins for our partners",

said Larry Gordon, the newly appointed President of Global Channel Sales at iYogi.

ABOUT IYOGI

Headquartered in Gurgaon, India with offices in New York, USA, iYogi provides personalized computer support for consumers and small businesses in United States, United Kingdom, Canada and Australia. IYogi's 24/7 phone and remote technical assistance, spans across a comprehensive range of technologies we use every day from a wide range of vendors. Utilizing its proprietary technology iMantra , and highly qualified technicians, iYogi delivers amongst the highest benchmarks for resolution and customer satisfaction. iYogi is privately held and funded by SAP Ventures, Canaan Partners, and SVB India Capital Partners. iYogi was recently awarded the Red Herring Global 100 Award, recognizing it as one of the 100 most innovative private companies driving the future of technology. For more information on iYogi and a detailed list of technologies supported, visit: www.iyogi.ca.

ABOUT CLEAN MACHINE

Clean Machine Inc. is a NJ-based and incorporated company that helps consumers and small business owners easily manage and protect their computing environments safely and cost effectively. The company is has a unique, powerful and inexpensive PC concierge service. Specifically, each customer is assigned a highly-trained tech concierge who remotely examines their computer system on a scheduled and very secure basis. The PC concierge will immediately fix software-based problems and prevent new threats to the customer's computing environment including offensive pop-ups, browser redirects and slow performance, and then provides a detailed report. Clean Machine's proprietary Radar(TM) technology (Remote Access Detection Audit and Repair) allows its expert technicians to remotely resolve any problems, eliminating the need for customers to go through the frustrating process of speaking with a tech support expert, and still having to do the work themselves. In other words, the Clean Machine PC concierges do it all. For more information on Clean Machine please visit www.pccleanmachine.com.

CONTACT:

iYogi Contact
Vishal Dhar
President Marketing
iYogi Inc.
Phone: 212 229 0901
Email: vishal@iyogi.net

The Press Release is available at its source: iYogi acquires Clean Machine Inc.